Secure, Accessible, Flexible
A Cloud-Based Solution that Keeps Working Around the Clock, Anywhere in the World
Keeping your data safe and business running is our top priority, which is why we have a robust technology infrastructure that your business can rely on. With 99.99% uptime and FedRAMP approval from the United States General Services Administration’s Joint Authorization Board, Teletrac Navman provides the resiliency and government-grade cybersecurity your business needs.
Build Your Solution Explore Our Platform
The Steps We Take
Keeping your teams connected with the information they need
Connectivity/Open API
Teletrac Navman offers multiple types of connectivity, from 4G cellular to GPS satellites, and pairs with other business system through an open API. Our system is compatible with multiple devices capable of tracking thousands of different vehicles and mobile assets, from vehicles and trailers to powered and non-powered heavy equipment and tools.
Integrations
With a wide range of integration partners and the ability to build custom integrations, businesses can streamline processes around routing, maintenance planning, and job allocation. Structure multiple systems into one, easy-to-view dashboard with the data that’s most important to your business. Connect effortlessly with multiple fleet management and workflow systems, including OEM telematics, and update your IT ecosystem to improve your organization’s decision-making process.
Data Security
Business owners and managers can rest assured knowing data security is a top priority at Teletrac Navman. We are partnered with Amazon Web Services (AWS) to provide computing resources and data hosting, and the DIRECTOR fleet tracking platform is FedRAMP approved meeting federal security standards. We only use FedRAMP Authorized AWS Services for our government clients.
Secure Data Transfer
Data transmission from our telematics devices runs securely via encrypted IPSEC VPN tunnels establishing private APNs with our mobility partners. When your vehicle is in an area with no or poor cellular coverage, data is stored internally on the device and uploaded to the cloud when service resumes. For vehicles and assets that need extra protection you can choose to transmit data via the satellite network when cellular coverage isn’t available.
Business Continuity
Keeping your fleet running is our top priority and we have taken steps to make sure that your business can rely on our software platforms. All servers are monitored 24 hours a day, 365 days a year by a fully redundant monitoring system and our internal engineering team. We also complete regular business impact audits to review the threat/risk landscape and are partnered with Amazon Web Services (AWS) for computing resources and data hosting, the world leading AWS security policies include:
- Layered data center security model
- Independent audit testing for data security, safety, privacy and security
- Certification for a growing number of compliance standards. See more here here
Real Results
Our clients have reported…
12%
reduced maintenance
30%
reduced fuel consumption
20%
reduced accidents & violations
Frequently Asked Questions
We know you have questions, and we’re here to help
With more than 30 years of experience in fleet management, we can help you succeed.
Teletrac Navman is SC-38 and SA-15 compliant in accordance with the FedRAMP standards and takes proactive steps to mitigate security risks when developing its platforms and protects customer data throughout the development lifecycle. More details on these standards can be found below.
The Teletrac Navman DIRECTOR software is designed to integrate seamlessly with other software and applications. Our open API connects third-party systems easily and helps organizations see everything that’s important in one unified system.
With our white-glove installation and support from our professional services team, the installation process can be completed quickly and efficiently, with little downtime for your vehicles or your organization. Teletrac Navman also provides comprehensive step-by-step guides and videos for self-installation.
We used the following platforms to monitor platform security:
- Trend Micro, Deep Security. Used for malware detection, malware removal, application whitelisting, host intrusion-detection, IPS/IDS, and event log monitoring.
- Splunk, Splunk Security SIEM. Used for incident alerting, SIEM, log aggregation, log correlation, threat feed correlation.
- Splunk 7, Nexpose. Used for host vulnerability detection, CIS benchmarks, database scanning.
- Qualys, Web Application Scanner. Used for web application scanning.
